Terms & Conditions

GETBOOKINGS PTY LTD (Tablfy)   Last updated: 11 April 2026

These Terms & Conditions contain important provisions including limitations of liability and dispute resolution procedures. Please read them carefully before using Tablfy.

1. Introduction & Acceptance

1.1 What these Terms cover

These Terms & Conditions (“Terms”) form a legally binding agreement between you and GETBOOKINGS PTY LTD (“we”, “us”, “our”) for your use of Tablfy, a marketing intelligence platform for restaurant operators, available at tablfy.com and any associated applications or APIs (collectively, the “Platform”).

1.2 How you accept

You accept these Terms by creating a Tablfy account, signing a licence agreement, or accessing any part of the Platform. If you are accepting on behalf of a business, you confirm you have authority to bind that business.

1.3 Business use only

Tablfy is built exclusively for hospitality operators and restaurant managers. It is not intended for personal, domestic, or household use. By using Tablfy you confirm you are doing so for business purposes.

1.4 Related documents

These Terms should be read alongside our Privacy Policy, which explains how we collect and handle your data.


2. Definitions

TermMeaning
Customer DataAny data you upload, connect, or generate through Tablfy, including booking records, financial data, ad performance data, and customer contact information.
PlatformThe Tablfy software, website (tablfy.com), APIs, and associated services operated by GETBOOKINGS PTY LTD.
UserAny person you grant access to your Tablfy account, including owners, admins, managers, and staff.
Licence AgreementThe custom agreement between you and GETBOOKINGS PTY LTD governing your access to and use of the Platform.
Third-Party ServicesExternal platforms connected to Tablfy, including Google Analytics 4, Gmail, Meta Ads Manager, and Supabase.
Effective DateThe date your licence to use Tablfy begins, as set out in your Licence Agreement.

3. Eligibility & Account Registration

3.1 Who can use Tablfy

  • You must be a registered business or act on behalf of one
  • You must be at least 18 years old
  • You must have legal authority to enter into this agreement on behalf of your organisation
  • You must not be prohibited from using the Platform under applicable law

3.2 Account accuracy

You agree to provide accurate, current, and complete information when registering your Tablfy account and to keep that information up to date. We may suspend or terminate accounts based on false or outdated information.

3.3 Account security

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access, notify us immediately at admin@getbookings.io.

3.4 User roles

Tablfy supports multiple user roles within an account (owner, admin, manager, staff). The account owner is responsible for managing permissions and ensuring all users comply with these Terms.


4. Licensing & Payment

4.1 Custom licensing model

Access to Tablfy is granted under a custom Licence Agreement negotiated directly between you and GETBOOKINGS PTY LTD. Licence fees, duration, scope, and included features are set out in your individual Licence Agreement. There are no standard plans or publicly listed pricing tiers.

4.2 Licence fees

Licence fees are invoiced in accordance with your Licence Agreement. All fees are due by the date specified on each invoice. Payment terms and billing frequency are set out in your agreement.

4.3 Taxes

All fees are exclusive of GST and any other applicable taxes unless stated otherwise in your Licence Agreement. Where GST applies, it will be added to your invoice at the applicable rate.

4.4 Failed payments

If a payment fails or is overdue, we will notify you. If the outstanding amount is not paid within 7 days, we may suspend access to your account. We reserve the right to terminate your licence for non-payment after 30 days.

4.5 Fee changes

Any changes to your licence fee must be agreed in writing by both parties before taking effect. We will provide at least 30 days written notice of any proposed fee change.

4.6 Refunds

Refund requests must be submitted in writing to admin@getbookings.io. Refunds are assessed on a case-by-case basis and are not guaranteed except where required by Australian Consumer Law.


5. Acceptable Use

5.1 Permitted use

You may use Tablfy solely for its intended purpose: tracking and analysing the marketing performance of your restaurant or hospitality business, in compliance with all applicable laws and these Terms.

5.2 Prohibited conduct

You must not:

  • Use the Platform for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Platform or connected systems
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform
  • Scrape or systematically extract data from the Platform without our written consent
  • Transmit viruses, malware, or any harmful or disruptive code
  • Resell, sublicense, or provide third-party access to the Platform without our written consent
  • Use Tablfy to build a competing product or service
  • Submit false clicks, bots, or fraudulent ad data through any connected integration
  • Use the Platform in a way that damages or impairs our infrastructure or other users

5.3 Third-party platform rules

When connecting Google, Meta, or any other third-party service to Tablfy, you must comply with those platforms' own terms of service. Violations of third-party rules are your responsibility.


6. Your Data & Content

6.1 You own your data

All Customer Data you connect or generate through Tablfy belongs to you. This includes your booking records, customer details, financial data, and ad performance data. We do not claim ownership over any of it.

6.2 Licence to us

By using the Platform, you grant us a limited, non-exclusive, royalty-free licence to access, store, and process your Customer Data solely to provide Tablfy to you. We will not sell your Customer Data or use it to target your customers with advertising.

6.3 Aggregated data

We may use anonymised, aggregated data derived from platform usage for product improvement and industry benchmarking. This data cannot identify you or your customers and is not considered your Customer Data.

6.4 Data accuracy

You are responsible for the accuracy and legality of the data you connect to Tablfy. The quality of insights displayed in the Platform depends on the quality of your source data. We are not responsible for errors arising from inaccurate or incomplete data.

6.5 Data on termination

Following termination of your licence, we will retain your Customer Data for 30 days to allow you to request an export. After that period, your data will be deleted in accordance with our Privacy Policy.


7. Intellectual Property

7.1 Platform ownership

The Tablfy Platform, including its software, code, design, dashboard interface, features, trademarks, and documentation, is owned by GETBOOKINGS PTY LTD and protected by Australian and international intellectual property laws.

7.2 Licence to use

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform during the term of your Licence Agreement, solely in accordance with these Terms.

7.3 Feedback

If you share feedback or suggestions about Tablfy, you grant us an irrevocable, royalty-free licence to use that feedback without any obligation or compensation to you.


8. Third-Party Integrations

8.1 Connected services

Tablfy connects to Third-Party Services including Google Analytics 4, Gmail, Meta Ads Manager, and Supabase to pull your marketing and booking data into one place. Your use of these services is governed by their own terms and privacy policies.

8.2 No control over third parties

We do not control Third-Party Services and are not responsible for their availability, accuracy, or behaviour. Changes to a third party's API or policies may impact how Tablfy functions and are outside our control.

8.3 No liability for third-party failures

We are not liable for any loss caused by the failure, restriction, or discontinuation of any Third-Party Service, including Google, Meta, or Supabase.


9. Limitation of Liability

9.1 Liability cap

To the maximum extent permitted by law, our total aggregate liability to you for any claims arising out of these Terms or your use of Tablfy is limited to the total licence fees you paid to us in the 12 months immediately before the event giving rise to the claim.

9.2 Exclusion of consequential loss

To the maximum extent permitted by law, we exclude all liability for:

  • Loss of revenue or profit
  • Loss of bookings or business opportunity
  • Loss of data
  • Damage to reputation or goodwill
  • Business interruption
  • Any indirect, special, incidental, or consequential loss

9.3 Australian Consumer Law

Nothing in these Terms limits your rights under Australian Consumer Law to the extent those rights cannot lawfully be excluded. Where ACL applies and permits us to limit our liability, our liability is limited (at our option) to resupplying the services or paying the cost of having them resupplied.


10. Disclaimers & Warranties

10.1 Platform provided “as is”

To the maximum extent permitted by law, Tablfy is provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

10.2 No guarantee of results

Tablfy gives you visibility over your marketing performance. We do not guarantee that using the Platform will increase your bookings, improve your ROAS, or produce any specific business outcome. All insights and reports are informational only and are not financial or business advice.

10.3 Uptime and availability

We aim to keep Tablfy reliable and available at all times, but we do not guarantee uninterrupted or error-free access. We are not liable for any loss caused by downtime or service interruptions.


11. Indemnification

You agree to defend, indemnify, and hold harmless GETBOOKINGS PTY LTD and its officers, directors, employees, and agents from any claims, damages, losses, and costs (including legal fees) arising from your use of Tablfy, your violation of these Terms, or your violation of any third-party rights or applicable law.


12. Termination

12.1 Termination by you

You may terminate your Licence Agreement in accordance with the notice period specified in that agreement. To initiate termination, contact us at admin@getbookings.io.

12.2 Termination or suspension by us

We may suspend or terminate your access to Tablfy if:

  • You breach these Terms and fail to remedy the breach within 14 days of written notice
  • You fail to pay licence fees when due
  • We reasonably believe your use poses a security or legal risk
  • You become insolvent, enter administration, or cease trading
  • We are required to do so by law

12.3 Termination for convenience

We may terminate your access for any other reason by giving you at least 30 days written notice. In such cases, we will provide a pro-rata refund of any prepaid fees for the unused portion of the notice period.

12.4 Effect of termination

  • Your licence to use Tablfy ends immediately
  • You must stop using the Platform and delete any downloaded materials
  • We will retain your Customer Data for 30 days as described in clause 6.5
  • Clauses 6, 7, 9, 10, 11, and 14 survive termination

13. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you by email and/or in-app notice at least 14 days before the changes take effect. If you do not agree to the updated Terms, you may terminate your licence before they take effect. Continued use of Tablfy after the effective date constitutes acceptance.

Minor changes such as typo corrections or updated contact details may be made at any time without prior notice.


14. Governing Law & Disputes

14.1 Governing law

These Terms are governed by the laws of the State of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia.

14.2 Dispute resolution

We prefer to resolve disputes without going to court. If a dispute arises, both parties agree to follow this process:

Step 1: Good faith negotiation

The party raising the dispute gives written notice. Both parties attempt to resolve it within 20 business days.

Step 2: Mediation

If unresolved, either party may refer the dispute to mediation via the Australian Disputes Centre. Costs are shared equally.

Step 3: Litigation

If mediation fails, either party may pursue their rights through the courts of Victoria.

14.3 Urgent relief

Nothing in clause 14.2 prevents either party from seeking urgent injunctive or interim relief from a court where necessary to protect their rights.


15. General Provisions

Entire agreement

These Terms, together with your Licence Agreement and our Privacy Policy, constitute the entire agreement between you and GETBOOKINGS PTY LTD with respect to Tablfy and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force.

No waiver

A failure to exercise any right under these Terms does not constitute a waiver of that right. Any waiver must be in writing to be effective.

Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of our business.

Force majeure

Neither party is liable for any failure caused by circumstances beyond their reasonable control, including natural disasters, acts of government, power failures, internet outages, or third-party platform failures.


16. Contact Us

GETBOOKINGS PTY LTD

Trading as Tablfy

Email: admin@getbookings.io

Website: tablfy.com

We aim to respond to all enquiries within 24 hours.

These Terms & Conditions reflect the agreement between you and GETBOOKINGS PTY LTD as at the date shown above. They do not constitute legal advice.