Tablfy Last updated: 17 September 2026
These Terms & Conditions contain important provisions including limitations of liability and dispute resolution procedures. Please read them carefully before using Tablfy.
These Terms & Conditions (“Terms”) form a legally binding agreement between you and GETBOOKINGS PTY LTD (“we”, “us”, “our”), a marketing and technology company for hospitality venues, for your use of Tablfy, our marketing and booking platform, available at tablfy.com, through our mobile apps and any associated APIs (collectively, the “Service”).
By using the Tablfy Service you agree to these Terms and to our Privacy Policy. If you're accepting for a business, you confirm you have authority to bind it.
Tablfy is built exclusively for hospitality venue operators and managers. It is not intended for personal, domestic, or household use. By using Tablfy you confirm you are doing so for business purposes.
These Terms should be read alongside our Privacy Policy, which explains how we collect and handle your data.
| Term | Meaning |
|---|---|
| Customer Data | Any data you upload, connect, or generate through Tablfy, including booking records, financial data, ad performance data, and customer contact information. |
| Service | The Tablfy software, website (tablfy.com), APIs, and associated services operated by GETBOOKINGS PTY LTD. |
| User | Any person you grant access to your Tablfy account, including owners, admins, managers, and staff. |
| Licence Agreement | The custom agreement between you and GETBOOKINGS PTY LTD governing your access to and use of the Service. |
| Third-Party Services | External platforms and services connected to or used by Tablfy, including reservation platforms, payment providers, hosting providers, analytics providers, and services such as Google Analytics 4 and Meta Ads Manager. |
| Effective Date | The date your licence to use Tablfy begins, as set out in your Licence Agreement. |
You agree to provide accurate, current, and complete information when registering your Tablfy account and to keep that information up to date. We may suspend or terminate accounts based on false or outdated information.
You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access, notify us immediately at support@tablfy.com.
Tablfy supports multiple user roles within an account (owner, admin, manager, staff). The account owner is responsible for managing permissions and ensuring all users comply with these Terms.
Access to Tablfy is granted under a custom Licence Agreement negotiated directly between you and GETBOOKINGS PTY LTD. Licence fees, duration, scope, and included features are set out in your individual Licence Agreement. There are no standard plans or publicly listed pricing tiers.
Licence fees are invoiced in accordance with your Licence Agreement. All fees are due by the date specified on each invoice. Payment terms and billing frequency are set out in your agreement.
All fees are exclusive of GST and any other applicable taxes unless stated otherwise in your Licence Agreement. Where GST applies, it will be added to your invoice at the applicable rate.
If a payment fails or is overdue, we will notify you. If the outstanding amount is not paid within 7 days, we may suspend access to your account. We reserve the right to terminate your licence for non-payment after 30 days.
Any changes to your licence fee must be agreed in writing by both parties before taking effect. We will provide at least 30 days written notice of any proposed fee change.
Refund requests must be submitted in writing to support@tablfy.com. Refunds are assessed on a case-by-case basis and are not guaranteed except where required by Australian Consumer Law.
You may use Tablfy solely for its intended purpose: tracking and analysing the marketing performance of your hospitality venue, in compliance with all applicable laws and these Terms.
You must not:
When connecting Google, Meta, or any other third-party service to Tablfy, you must comply with those platforms' own terms of service. Violations of third-party rules are your responsibility.
The data you bring to Tablfy is yours. That includes your booking records, guest details, financials, and everything we pull from the platforms you connect, like your reservation system, ad account and analytics. We don't claim ownership of any of it.
Tablfy isn't just a place to keep your data. The widget, the integrations, and the measurement layer we build on top are ours. That includes knowing which booking came from which ad, the matching and conversion events we send on your behalf, and the calculations and reporting behind what you see in the platform. You have full use of it while you're with us, and it remains ours.
Bookings taken through our widget still contain your guests' personal details. Those are yours, handled as set out in our Privacy Policy. What's ours is the layer on top: the attribution, the matching and the measurement.
By using the Service, you grant us a limited, non-exclusive, royalty-free licence to access, store, and process your Customer Data solely to provide Tablfy to you. We will not sell your Customer Data or use it to target your customers with advertising.
We may analyse Customer Data across the venues we serve to operate and improve the Service. We will not disclose your Customer Data to another client or any third party, and will not sell or licence it.
You're responsible for the accuracy and legality of the data you connect. The quality of what Tablfy shows depends on the quality of your source data.
After termination we keep your Customer Data for 30 days so you can request an export, then delete it in accordance with our Privacy Policy. The measurement layer described in 6.2 stays with Tablfy and isn't part of that export.
Each party will keep the other's confidential information confidential and use it only to perform this agreement. For you that covers your bookings, guest lists, revenue and advertising performance. For us it covers our pricing, methods and platform. It doesn't cover information already public, already held, or required to be disclosed by law. This survives termination.
The Tablfy Service, including its software, code, design, dashboard interface, features, trademarks, and documentation, is owned by GETBOOKINGS PTY LTD and protected by Australian and international intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service during the term of your Licence Agreement, solely in accordance with these Terms.
If you share feedback or suggestions about Tablfy, you grant us an irrevocable, royalty-free licence to use that feedback without any obligation or compensation to you.
Tablfy connects to Third-Party Services, including your reservation platform, payment providers, analytics providers, Google Analytics 4, Gmail, and Meta Ads Manager, to pull your marketing and booking data into one place and to operate guest-facing booking services on your behalf. Your use of these services is governed by their own terms and privacy policies.
We do not control Third-Party Services and are not responsible for their availability, accuracy, or behaviour. Changes to a third party's API or policies may impact how Tablfy functions and are outside our control.
We are not liable for any loss caused by the failure, restriction, or discontinuation of any Third-Party Service, including Google, Meta, or our hosting providers.
Where Tablfy provides guest-facing booking widgets, waitlists, or enquiry forms for your venue, we collect and process guest information on your behalf to deliver those services, including passing booking details to your reservation platform and reporting conversions to your connected advertising platforms. You remain responsible for your own obligations to your guests, including the accuracy of your venue's customer-facing policies and any charges applied under your cancellation, no-show, or pre-authorisation policies. Any dispute between you and a guest is a matter between you and that guest.
To the maximum extent permitted by law, our total aggregate liability to you for any claims arising out of these Terms or your use of Tablfy is limited to the total licence fees you paid to us in the 12 months immediately before the event giving rise to the claim.
To the maximum extent permitted by law, we exclude all liability for:
Nothing in these Terms limits your rights under Australian Consumer Law to the extent those rights cannot lawfully be excluded. Where ACL applies and permits us to limit our liability, our liability is limited (at our option) to resupplying the services or paying the cost of having them resupplied.
To the maximum extent permitted by law, Tablfy is provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
Tablfy gives you visibility over your marketing performance. We do not guarantee that using the Service will increase your bookings, improve your ROAS, or produce any specific business outcome. All insights and reports are informational only and are not financial or business advice.
We aim to keep Tablfy reliable and available at all times, but we do not guarantee uninterrupted or error-free access. We are not liable for any loss caused by downtime or service interruptions.
You agree to defend, indemnify, and hold harmless GETBOOKINGS PTY LTD and its officers, directors, employees, and agents from any claims, damages, losses, and costs (including legal fees) arising from your use of Tablfy, your violation of these Terms, or your violation of any third-party rights or applicable law.
You may terminate your Licence Agreement in accordance with the notice period specified in that agreement. To initiate termination, contact us at legal@tablfy.com.
We may suspend or terminate your access to Tablfy if:
We may terminate your access for any other reason by giving you at least 30 days written notice. In such cases, we will provide a pro-rata refund of any prepaid fees for the unused portion of the notice period.
We may update these Terms from time to time. For material changes, we will notify you by email and/or notice in Tablfy at least 14 days before the changes take effect. If you do not agree to the updated Terms, you may terminate your licence before they take effect. Continued use of Tablfy after the effective date constitutes acceptance.
Minor changes such as typo corrections or updated contact details may be made at any time without prior notice.
These Terms are governed by the laws of the State of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia.
We prefer to resolve disputes without going to court. If a dispute arises, both parties agree to follow this process:
Step 1: Good faith negotiation
The party raising the dispute gives written notice. Both parties attempt to resolve it within 20 business days.
Step 2: Mediation
If unresolved, either party may refer the dispute to mediation via the Australian Disputes Centre. Costs are shared equally.
Step 3: Litigation
If mediation fails, either party may pursue their rights through the courts of Victoria.
Nothing in clause 14.2 prevents either party from seeking urgent injunctive or interim relief from a court where necessary to protect their rights.
These Terms, together with your Licence Agreement and our Privacy Policy, constitute the entire agreement between you and GETBOOKINGS PTY LTD with respect to Tablfy and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force.
A failure to exercise any right under these Terms does not constitute a waiver of that right. Any waiver must be in writing to be effective.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of our business.
Neither party is liable for any failure caused by circumstances beyond their reasonable control, including natural disasters, acts of government, power failures, internet outages, or third-party platform failures.
Tablfy
A product of GETBOOKINGS PTY LTD
Email: legal@tablfy.com
Website: tablfy.com
We aim to respond to all enquiries within 24 hours.
These Terms & Conditions reflect the agreement between you and GETBOOKINGS PTY LTD as at the date shown above. They do not constitute legal advice.